Satisfaction Guarantee:

• We offer a 30-day satisfaction guarantee on all unopened products.

• If you're not completely satisfied, contact us for a full refund or exchange.

1. Freshness Promise:

   • We pride ourselves on our freshly roasted coffee. If you receive coffee that's not up to our freshness standards, contact us within 14 days of delivery for a replacement or refund.

2. Defective Products:

   • In the rare event you receive a defective product, we'll replace it or provide a full refund within 60 days of purchase.

3. Opened Products:

   • For hygiene reasons, we cannot accept returns on opened coffee bags unless the product is defective.

4. Shipping:

   • We'll cover return shipping costs for defective or incorrectly shipped items.

   • For other returns, shipping costs are the responsibility of the customer.

5. Process:

   • To initiate a return, please contact our customer service team at [insert contact information].

   • We'll guide you through the simple return process and work to resolve any issues quickly.

6. Sustainability:

   • In line with our commitment to sustainability, we encourage customers to repurpose or recycle our packaging whenever possible.

We're dedicated to providing you with the best coffee experience. If you have any questions or concerns, please don't hesitate to reach out to us.

Is there anything you'd like me to modify or expand on in this return policy?